Privacy Policy

INFORMATION WE COLLECT

To facilitate global commodity sourcing and trade execution, we collect the following types of data:

• Identity & Contact Data (Personal Information): Full name, primary email address, telephone number, company name and professional designation provided during trade inquiries or account registration.
• Compliance & KYC Data (Regulatory Due Diligence): National identification (e.g., passports), trade licenses, tax registration certificates and beneficial ownership documentation required to fulfill mandatory Know Your Customer (KYC) and Anti-Money Laundering (AML) verification protocols.
• Technical & Usage Data (Digital Footprint): IP addresses, browser specifications, device identifiers and website interaction patterns captured via secure cookies and analytical monitoring tools.
• Transaction & Financial Data (Trade Records): Bank account details, Letters of Credit (LCs), proof of funds and payment records essential for the processing and settlement of international commodity transactions.
• Communication Data (Audit Trail): Comprehensive records of correspondence, electronic messages and interactions with our trading desk maintained for service optimization, dispute resolution and regulatory audit purposes.

HOW WE USE YOUR INFORMATION

We process your data under the legal frameworks of Contractual Necessity, Legal Obligation and Legitimate Business Interests. Specifically, your information is used for:

• Trade Operations: To manage and improve our commodity sourcing, trading and international distribution services.
• Compliance & AML: To conduct mandatory due diligence, AML screening and regulatory reporting in connection with global trade transactions.
• Client Support: To respond to inquiries, provide professional quotations and manage account relationships.
• Security Management: To enhance website security, prevent unauthorized access and protect against fraudulent trade activities.
• Regulatory Record-Keeping: To maintain accurate records of trade inquiries and orders as mandated by UAE Federal Tax Authority (FTA) and international trade regulations.

DATA PROTECTION & SECURITY DISCLAIMER

We implement strict administrative and technical security measures, including high-level encryption and access controls.

SECURITY DISCLAIMER: While Bullfrog Trading LLC employs industry-standard precautions, no method of electronic transmission or storage is 100% secure. To the maximum extent permitted by law, the entity disclaims liability for any loss or damage arising from unauthorized access or data breaches occurring beyond our reasonable control.

SHARING YOUR INFORMATION

We do not sell or rent your personal data. We disclose information only to authorized parties under strict confidentiality:

• Logistics & Trade Partners: Shipping lines, port authorities and inspectors who facilitate the physical movement of commodities.
• Financial Institutions: Banks and trade finance partners involved in processing international payments and letters of credit.
• Legal & Regulatory Authorities: When mandated by UAE law, international trade sanctions, or court orders.
• Professional Advisors: Lawyers, auditors and risk consultants assisting in trade compliance.

INTERNATIONAL DATA TRANSFERS

As an international commodity trader, your data may be transferred across borders. we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), to ensure your data remains protected in accordance with UAE PDPL requirements.

THIRD-PARTY LINKS & EXTERNAL CONTENT

Our website may contain links to external trading platforms or news sources. Bullfrog Trading LLC is not responsible for the privacy practices, security, or content of these external sites.

YOUR RIGHTS UNDER UAE LAW

In accordance with Federal Decree-Law No. 45 of 2021, you possess the following rights:

• Access & Portability: Request a copy of your data or its transfer to another provider.
• Rectification: Correct inaccurate or incomplete information.
• Erasure: Request deletion of your data, subject to legal and trade retention mandates.
• Restriction & Objection: Limit or object to specific processing activities.

To exercise these rights, please contact info@bullfrogtrd.com.

DATA RETENTION

Financial and trade transaction records are retained for a minimum of 5 to 10 years to comply with UAE Federal Tax Authority and international anti-money laundering regulations.

AMENDMENTS

Bullfrog Trading LLC reserves the right to modify this Privacy Policy at any time. Continued use of our website or services constitutes acceptance of the revised terms.